Returns & Exchanges
At BAROQUE, we strive to ensure your complete satisfaction with every purchase; however, if you are not entirely happy, we offer a seamless return and exchange process within 14 days of delivery.
Return Process
- 1.Initiate Request
Log into your account and navigate to the order history section to select the items you wish to return or exchange.
- 2.Secure Packaging
Place the items in their original packaging with all tags, labels, and the invoice included to ensure the product remains in its original condition.
- 3.Schedule Pickup
Choose your preferred courier service or use our integrated portal to generate a prepaid shipping label and schedule a convenient collection time.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects the items, your refund will be processed to the original payment method or an exchange will be dispatched within 5-7 business days.
